Étiquette : continuous improvement
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Tech leadership: turning problems into learning opportunities
Why do tech leaders need to be problem solvers? There is no shortage of problems in tech: bugs, incidents, breakdowns, security breaches, slowdowns, misunderstandings with product teams, project delays, technical debt, etc. And the impacts are far from insignificant. Most of the time, they have a direct impact on customers (dissatisfaction, risk of churn), employees…
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Leadership tech: transformer les problèmes en apprentissages
Pourquoi les leaders de la tech doivent être des problem solver ? Les problèmes dans la tech, ça ne manque pas: bugs, incidents, pannes, failles de sécurité, ralentissements, incompréhensions avec les équipes produit, retards dans les projets, dette technique, …. Et les impacts sont loin d’être anodins, ils ont la plupart du temps un lien…
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The first practice of the CTO: going to the gemba ! (1/2)
How can we stay connected to operations and make informed decisions? How can we ensure that employees can learn and improve their practices from competent leaders? There is a valuable practice that comes to us from Lean: gemba. This Japanese wordmeans “The workplace, where value is created”.