Étiquette : gemba
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The CTO’s gemba: lessons learned in the field (2/2)
Like any manager, I thought I knew my teams: their priorities and their difficulties. Until the day I spent a morning with them, without slides or an agenda… just observing and listening. 👀 And that’s when I realised how much I was missing the point. Obstacles I never imagined. Brilliant ideas that were never shared.…
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The first practice of the CTO: going to the gemba ! (1/2)
How can we stay connected to operations and make informed decisions? How can we ensure that employees can learn and improve their practices from competent leaders? There is a valuable practice that comes to us from Lean: gemba. This Japanese wordmeans “The workplace, where value is created”.